Terms of service

Effective From: 05 November 2023

Welcome to Enthelot Studio! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these Terms.

1. Services Offered

Enthelot Studio provides a range of creative services, including but not limited to:

• Web Design: Crafting custom websites tailored to your brand.
• Graphics Design: Creating stunning visual designs for various purposes.
• Web Maintenance: Ensuring the ongoing performance and security of your website.
• Video Production: Crafting compelling video content, including commercials, motion graphics, and more.
• Social Media Optimization: Creating videos optimized for various social media platforms.
• Blogs: Providing industry insights, tips, and creative inspiration through our blog.

2. Contact Information

You can reach us at the following contact details:

• Phone: 0722 722 930
• Email: [email protected]

3. Payment Terms

To initiate a project, we require a non-refundable deposit of half the project’s total cost. Payments should be made via Mpesa to 0722 722 930 under the name Isaac Njoroge Njunge.

4. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

5. Copyright Ownership

You retain full ownership of all media content provided for your projects. However, it’s important to be aware that copyrighted material may have usage restrictions due to YouTube licensing.

6. Web Design Process

Our web design process is a collaborative journey that involves several stages:

• Initial Consultation: We begin by understanding your project’s objectives, target audience, and unique requirements. This stage is crucial for aligning our vision with yours.

• Design Concept: Once we have a clear understanding of your goals, we craft a design concept that reflects your brand identity and objectives.

• Client Approval: We present the design concept to you for your feedback and approval. Your input is invaluable in shaping the final design.

• Development: After receiving your approval, we proceed with the development phase, bringing the approved design to life.

• Testing and Optimization: Rigorous testing and optimization ensure that your website functions seamlessly is responsive across devices, and meets industry standards.

• Launch: Upon successful testing and your final approval, we finalize and launch your website for public access.

We work closely with our clients throughout these stages to ensure that the final product aligns with their vision and goals.This clause outlines our structured web design process, emphasizing collaboration and client involvement throughout the project.

7. Web Redesign Process

Our web redesign services involve a structured process:

• Initial Consultation: Understanding your goals, vision, and pain points.
• Design Concept: Crafting a redesign concept aligned with your brand.
• PDF Redesign Preview: We present the redesign in PDF format for your approval.
• Development: Bringing the approved design to life.
• Testing and Optimization: Rigorous testing and optimization for a seamless user experience.
• Launch: Finalizing and launching your redesigned website.

8. Social Media Optimization

We specialize in creating videos optimized for social media platforms. These videos are tailored to meet specific aspect ratio requirements and storytelling techniques for maximum impact.

9. Blog

Our blog is a valuable resource for industry insights, tips, and creative inspiration. We encourage you to explore our blog page on our website regularly.

10. Delivery Delay and Additional Charges

If clients fail to provide necessary materials or content within the agreed-upon timeframe for any of our services, resulting in a delay that exceeds the specified project timeline, additional charges may be incurred. These charges will be communicated to the client and agreed upon before proceeding with the project.

11. Correction and Additional Costs

Any requested corrections or revisions to a project that are made after the project’s initial timeframe, regardless of their perceived complexity, may incur additional costs. These additional costs will be discussed and agreed upon between Enthelot Studio and the client before implementing the corrections.

12. Business Performance Disclaimer

Enthelot Studio provides creative services designed to enhance your online presence and branding. While we strive for excellence, we are not responsible for the performance, success, or outcomes of your business. The impact of our services may vary depending on various factors beyond our control. We recommend using our services as part of a comprehensive strategy and consulting with relevant experts to maximize your business’s success.

13. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically for updates.

15. Contact Us

If you have any questions or concerns regarding these Terms or our services, please feel free to contact us using the provided contact information.

Thank you for choosing Enthelot Studio for your creative needs. We look forward to collaborating with you to bring your ideas to life!